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When do I get paid?
How a commission moves from earned to paid, and where to add your payout details.
Every commission moves through the same steps. Your Earnings page shows where each one is.
- Pending: the order is credited to you and is waiting for payment or approval.
- On hold for review: the brand team checks it first, for example an order you placed yourself.
- Approved: ready for your next payout.
- In a payout: the brand team has put it into a payout and is sending the money.
- Paid: the money was sent. The date and the payment reference show beside it.
- Reversed: the order was refunded or cancelled, so its commission was taken off.
Commissions become payable 14 days after the order is paid.
Each pending commission on your Earnings page shows the date it becomes payable. That date is set when the commission is earned, so a later change to the wait doesn't move it.
Payouts are sent by the brand team, by the payout method you choose in Settings (for example Zelle, Venmo, bank transfer, PayPal or check). Every payout comes with a statement you can download.
Make sure you can be paid
- Open Settings.
- Under Payout details, choose how you'd like to be paid and add the details. They're stored encrypted.
- Press Save changes.
More guides
- Get started in 3 stepsSet your password, get your link and code, and share them.
- What is my link name?The end of your personal link, chosen when you sign up.
- Your link vs your code (and which to share)A link credits you in one tap; a code credits you on any device.
- Sharing your link in emails, texts and socialYes: a link in a promo email tracks clicks through to orders, even without a code.
- Making a separate link per campaignOne link per email, post or flyer, each with its own clicks and orders.
- Keeping your account safeSee every device signed in to your account and sign out the ones you don't use, with one click.
- Why didn't an order show up?The usual reasons, and how to send an order to the brand team to check.
- How your customers get connected to youThe places a customer tells the store who their rep is, and what they see once they're connected.