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How your customers get connected to you

The places a customer tells the store who their rep is, and what they see once they're connected.

Once a customer is connected to you, every order they place is credited to you, with or without your link or code. They stay with you for good. A customer has one rep: the first one they were connected to.

Ways a customer is connected

  • They open your link and then make an account on the store. They're connected the moment the account is made.
  • They type your code in the code box when they make their account (on AgeREcode, that's the "Create Your Account" form on the sign-in page).
  • They already have an account: in My Account on the store, the "Were you referred by an agent?" box takes your code.
  • They type your code in the agent code box at checkout. That box only shows for customers who don't have a rep yet.
  • The brand team links them to you (for customers who were yours before the store was connected).

What your customer sees

  • Before they have a rep: the code box on My Account and at checkout.
  • After: "Your agent: <your name>" on My Account and at checkout. The code boxes go away, so nobody can switch them to someone else by mistake.

Tip for doctors and clinics who signed up without your link: ask them to open My Account on the store and type your code once. That's all it takes.

My clients lists everyone connected to you, since when and how they were connected.

Open My clients

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