Help center
Keeping your account safe
See every device signed in to your account and sign out the ones you don't use, with one click.
Your account shows every phone, tablet and computer that's signed in as you, with when it signed in and when it was last used. You can sign any of them out yourself.
Sign out a device
- Open Password, next to your name in the menu. Reps can also scroll to the bottom of Settings.
- Under "Where you're signed in", find the device. "This device" marks the one you're using now.
- Press "Sign out" beside it. It's signed out straight away.
Don't recognise a device? Press "Sign out all other devices", then choose a new password. You stay signed in where you are.
Good habits
- Use a password of at least 10 characters that you don't use anywhere else.
- Choosing a new password signs you out on every other device automatically.
- "Forgot password" on the sign-in page emails you a link to choose a new one. It also signs out every device.
- Sign out on shared or borrowed computers when you're done.
More guides
- Get started in 3 stepsSet your password, get your link and code, and share them.
- What is my link name?The end of your personal link, chosen when you sign up.
- Your link vs your code (and which to share)A link credits you in one tap; a code credits you on any device.
- Sharing your link in emails, texts and socialYes: a link in a promo email tracks clicks through to orders, even without a code.
- Making a separate link per campaignOne link per email, post or flyer, each with its own clicks and orders.
- When do I get paid?How a commission moves from earned to paid, and where to add your payout details.
- Why didn't an order show up?The usual reasons, and how to send an order to the brand team to check.
- How your customers get connected to youThe places a customer tells the store who their rep is, and what they see once they're connected.