Help center
Get started in 3 steps
Set your password, get your link and code, and share them.
- Set your password. Your welcome email has a "Set your password" button. Choose a password, and from then on sign in at https://creatortrack360.com/login with your email and that password. Forgot it? Press "Forgot password?" on the sign-in page and we email you a new link.
- Get your link and your code. Your Home page shows both at the top. Your link opens the brand's store and credits you; your code is the word customers type at checkout. No code yet? Press "Make your code" and type the one you want.
- Share them. Press "Copy my link" or "Copy my code" and paste it into a text, an email or a post. Every click and every order shows on your Home page within minutes.
The Getting started list on your Home page ticks off each step for you as you go.
More guides
- What is my link name?The end of your personal link, chosen when you sign up.
- Your link vs your code (and which to share)A link credits you in one tap; a code credits you on any device.
- Sharing your link in emails, texts and socialYes: a link in a promo email tracks clicks through to orders, even without a code.
- Making a separate link per campaignOne link per email, post or flyer, each with its own clicks and orders.
- When do I get paid?How a commission moves from earned to paid, and where to add your payout details.
- Keeping your account safeSee every device signed in to your account and sign out the ones you don't use, with one click.
- Why didn't an order show up?The usual reasons, and how to send an order to the brand team to check.
- How your customers get connected to youThe places a customer tells the store who their rep is, and what they see once they're connected.